Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: olinasts469l.myqnapcloud.com
I ran this command: download & install SSL certificate
It produced this output: not able to reach Let's Encrypt server
My web server is (include version): QNAP TS-469-L
The operating system my web server runs on is (include version): QNAP - FW Version: 4.3.4.1652 (20210413 up-to-date checked: yes, today: 20220107)
My hosting provider, if applicable, is: qnap
I can login to a root shell on my machine (yes or no, or I don't know): no
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
