Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:MICROELEC.myqnapcloud.com
I ran this command: used interface
It produced this output:“Failed to get LetsEncrypt Certificate”
My web server is (include version): Firefox 74.0 (x64)
The operating system my web server runs on is (include version):QNAP Device
My hosting provider, if applicable, is: n/a
I can login to a root shell on my machine (yes or no, or I don’t know): No
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): the qnap software.
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): NA
I had a certificate, and it expired, (even though I had set it to auto renew) and now I can’t update it.