Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
ocs.afiassurances.fr
I ran this command:
./certbot-auto renew
It produced this output:
Creating virtual environment…
Installing Python packages…
Had a problem while installing Python packages.
pip prints the following errors:
Collecting ConfigArgParse==1.0 (from -r /tmp/tmp.ZYWjmb4dg5/letsencrypt-auto-requirements.txt (line 12))
Could not fetch URL https://pypi.python.org/simple/configargparse/: There was a problem confirming the ssl certificate: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618) - skipping
Could not find a version that satisfies the requirement ConfigArgParse==1.0 (from -r /tmp/tmp.ZYWjmb4dg5/letsencrypt-auto-requirements.txt (line 12)) (from versions: )
No matching distribution found for ConfigArgParse==1.0 (from -r /tmp/tmp.ZYWjmb4dg5/letsencrypt-auto-requirements.txt (line 12))
Certbot has problem setting up the virtual environment.
We were not be able to guess the right solution from your pip
output.
Consult https://certbot.eff.org/docs/install.html#problems-with-python-virtual-environment
for possible solutions.
My web server is (include version):
CentOs
The operating system my web server runs on is (include version):
I have upgrade python on 3.6 but that’s still 2.7
Thank you