Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.familieteeven.nl
I ran this command:requested certificate
It produced this output:website not found
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: Vimex
I can login to a root shell on my machine (yes or no, or I don't know): I don't know how
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): direct admin
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):N/A
I ran let's encrypt debug, which came back with all's okay, and advised me to create a topic here.