Please I use Siteground to Host my sites and so far so good I have been using Let's Encrypt on all My Domains not until I tried it with my new Domain www.360.com.ng, Please help me fix this, what is the Issue and Why is it not Installing on my Domain/
I contacted the Siteground Hosting Support on this and they tried Installing LE too from their End and couldn’t so they sent me this messge:
We have carefully investigated the issue and it turned out that Let’s Encrypt service is blocking the requests, because the domain name(360.com.ng) or the domain’s TLD(com.ng) is in their block-list.
In that case, you should contact the remote service’s support team and to request more information about the requirements for removing the domain from the blocked domains list. You could post the question directly in the official discussion board(https://community.letsencrypt.org/) or by contacting them via email(https://letsencrypt.org/contact/). Once the issue is resolved on their end, you could install the certificate from cPanel -> Let’s Encrypt tool.
Should you need any other assistance, please contact us again.
Hi @kacyblack, thanks for forwarding this information.
It would be great to see the technical details from Siteground’s end in order to confirm that this is really the case, but let’s just go ahead and assume that they’ve summarized the situation correctly.
In that case you’ve certainly done the right thing by bringing up the problem here, and we can ask @cpu and @jsha to look into whether these names are restricted and whether they can be unrestricted for you.
This issue has been resolved now and Siteground was finally able to Install the SSL on https://www.360.com.ng/ Thanks @cpu@jsha and all the Let’s Encrypt Team and Community, I really do Appreciate your Support.