Error With Website Certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: None. I have no idea. I just randomly went to my website and was told that it wasn't safe. I'm trying to have my site updated. Never had this issue before. Please help.

It produced this output: None. I have no idea.

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

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Welcome to the Let's Encrypt Community :slightly_smiling_face:

Your website is currently serving a certificate for


Hi. Any idea what the problem could be or how to fix this?

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That looks like your website is redirecting from http to https but you/your provider have not installed a valid certificate for your domain name.


Any idea on how to fix this? I know absolutely nothing about this.

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read here: How to install Let’s Encrypt on my domain?


If you're not administrating the web server yourself (configuring apache or nginx or whatever), then this likely needs to be handled by your hosting provider. You must be paying somebody to host the site, right? They're probably the ones you need to contact.


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