Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: montemother.sk
I ran this command: I use CWP panel for cert installations for several years but I see this error for the first time - it say pending, please wait but I've wait for whole day with the same result...
It produced this output:
Errors occurred on installation process.
- montemother.sk
Error Message: [Thu Aug 19 08:18:52 CEST 2021] Using CA: https://acme-v02.api.letsencrypt.org/directory [Thu Aug 19 08:18:52 CEST 2021] Multi domain='DNS:www.montemother.sk,DNS:montemother.sk' [Thu Aug 19 08:18:53 CEST 2021] Getting domain auth token for each domain [Thu Aug 19 08:18:56 CEST 2021] Getting webroot for domain='www.montemother.sk' [Thu Aug 19 08:18:56 CEST 2021] Getting webroot for domain='montemother.sk' [Thu Aug 19 08:18:56 CEST 2021] Verifying: www.montemother.sk [Thu Aug 19 08:18:57 CEST 2021] Pending, The CA is processing your order, please just wait. (1/30) [Thu Aug 19 08:19:00 CEST 2021] www.montemother.sk:Verify error:Invalid response from http://www.montemother.sk/.well-known/acme-challenge/CsLNYu1hs4aYaoX0n40dTR6JSq8L18gVwhqvLxVfa1A [2a02:4a8:ac24:108::96:166]: [Thu Aug 19 08:19:00 CEST 2021] Please check log file for more details: /root/.acme.sh/acme.sh.log
output from this log:
[Thu Aug 19 08:27:11 CEST 2021] Running cmd: issue
[Thu Aug 19 08:27:11 CEST 2021] _main_domain='www.montemother.sk'
[Thu Aug 19 08:27:11 CEST 2021] _alt_domains='montemother.sk'
[Thu Aug 19 08:27:11 CEST 2021] Using config home:/root/.acme.sh
[Thu Aug 19 08:27:11 CEST 2021] default_acme_server='https://acme-v02.api.letsencrypt.org/directory'
[Thu Aug 19 08:27:11 CEST 2021] ACME_DIRECTORY='https://acme-v02.api.letsencrypt.org/directory'
[Thu Aug 19 08:27:11 CEST 2021] DOMAIN_PATH='/root/.acme.sh/cwp_certs/www.montemother.sk'
[Thu Aug 19 08:27:11 CEST 2021] Using ACME_DIRECTORY: https://acme-v02.api.letsencrypt.org/directory
[Thu Aug 19 08:27:11 CEST 2021] _init api for server: https://acme-v02.api.letsencrypt.org/directory
[Thu Aug 19 08:27:11 CEST 2021] Retrying GET
[Thu Aug 19 08:27:11 CEST 2021] GET
[Thu Aug 19 08:27:11 CEST 2021] url='https://acme-v02.api.letsencrypt.org/directory'
[Thu Aug 19 08:27:11 CEST 2021] timeout=
[Thu Aug 19 08:27:11 CEST 2021] displayError='1'
[Thu Aug 19 08:27:11 CEST 2021] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g '
[Thu Aug 19 08:27:12 CEST 2021] ret='0'
[Thu Aug 19 08:27:12 CEST 2021] _hcode='0'
[Thu Aug 19 08:27:12 CEST 2021] ACME_KEY_CHANGE='https://acme-v02.api.letsencrypt.org/acme/key-change'
[Thu Aug 19 08:27:12 CEST 2021] ACME_NEW_AUTHZ
[Thu Aug 19 08:27:12 CEST 2021] ACME_NEW_ORDER='https://acme-v02.api.letsencrypt.org/acme/new-order'
[Thu Aug 19 08:27:12 CEST 2021] ACME_NEW_ACCOUNT='https://acme-v02.api.letsencrypt.org/acme/new-acct'
[Thu Aug 19 08:27:12 CEST 2021] ACME_REVOKE_CERT='https://acme-v02.api.letsencrypt.org/acme/revoke-cert'
[Thu Aug 19 08:27:12 CEST 2021] ACME_AGREEMENT='https://letsencrypt.org/documents/LE-SA-v1.2-November-15-2017.pdf'
[Thu Aug 19 08:27:12 CEST 2021] ACME_NEW_NONCE='https://acme-v02.api.letsencrypt.org/acme/new-nonce'
[Thu Aug 19 08:27:12 CEST 2021] Le_NextRenewTime
[Thu Aug 19 08:27:12 CEST 2021] Using CA: https://acme-v02.api.letsencrypt.org/directory
[Thu Aug 19 08:27:12 CEST 2021] _on_before_issue
[Thu Aug 19 08:27:12 CEST 2021] _chk_main_domain='www.montemother.sk'
[Thu Aug 19 08:27:12 CEST 2021] _chk_alt_domains='montemother.sk'
[Thu Aug 19 08:27:12 CEST 2021] Le_LocalAddress
[Thu Aug 19 08:27:12 CEST 2021] d='www.montemother.sk'
[Thu Aug 19 08:27:12 CEST 2021] Check for domain='www.montemother.sk'
[Thu Aug 19 08:27:12 CEST 2021] _currentRoot='/usr/local/apache/autossl_tmp/'
[Thu Aug 19 08:27:12 CEST 2021] d='montemother.sk'
[Thu Aug 19 08:27:12 CEST 2021] Check for domain='montemother.sk'
[Thu Aug 19 08:27:12 CEST 2021] _currentRoot='/usr/local/apache/autossl_tmp/'
[Thu Aug 19 08:27:12 CEST 2021] d
[Thu Aug 19 08:27:12 CEST 2021] _saved_account_key_hash is not changed, skip register account.
[Thu Aug 19 08:27:12 CEST 2021] Read key length:
[Thu Aug 19 08:27:12 CEST 2021] _createcsr
[Thu Aug 19 08:27:12 CEST 2021] Multi domain='DNS:www.montemother.sk,DNS:montemother.sk'
[Thu Aug 19 08:27:12 CEST 2021] Getting domain auth token for each domain
[Thu Aug 19 08:27:12 CEST 2021] d='montemother.sk'
[Thu Aug 19 08:27:12 CEST 2021] d
[Thu Aug 19 08:27:12 CEST 2021] url='https://acme-v02.api.letsencrypt.org/acme/new-order'
[Thu Aug 19 08:27:12 CEST 2021] payload='{"identifiers": [{"type":"dns","value":"www.montemother.sk"},{"type":"dns","value":"montemother.sk"}]}'
[Thu Aug 19 08:27:12 CEST 2021] RSA key
[Thu Aug 19 08:27:12 CEST 2021] Retrying post
[Thu Aug 19 08:27:12 CEST 2021] HEAD
[Thu Aug 19 08:27:12 CEST 2021] _post_url='https://acme-v02.api.letsencrypt.org/acme/new-nonce'
[Thu Aug 19 08:27:12 CEST 2021] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g -I '
[Thu Aug 19 08:27:13 CEST 2021] _ret='0'
[Thu Aug 19 08:27:13 CEST 2021] _hcode='0'
[Thu Aug 19 08:27:13 CEST 2021] Retrying post
[Thu Aug 19 08:27:13 CEST 2021] POST
[Thu Aug 19 08:27:13 CEST 2021] _post_url='https://acme-v02.api.letsencrypt.org/acme/new-order'
[Thu Aug 19 08:27:13 CEST 2021] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g '
[Thu Aug 19 08:27:15 CEST 2021] _ret='0'
[Thu Aug 19 08:27:15 CEST 2021] _hcode='0'
[Thu Aug 19 08:27:15 CEST 2021] code='201'
[Thu Aug 19 08:27:15 CEST 2021] Le_LinkOrder='https://acme-v02.api.letsencrypt.org/acme/order/61175528/17987715780'
[Thu Aug 19 08:27:15 CEST 2021] Le_OrderFinalize='https://acme-v02.api.letsencrypt.org/acme/finalize/61175528/17987715780'
[Thu Aug 19 08:27:15 CEST 2021] url='https://acme-v02.api.letsencrypt.org/acme/authz-v3/23170061280'
[Thu Aug 19 08:27:15 CEST 2021] payload
[Thu Aug 19 08:27:15 CEST 2021] Retrying post
[Thu Aug 19 08:27:15 CEST 2021] POST
[Thu Aug 19 08:27:15 CEST 2021] _post_url='https://acme-v02.api.letsencrypt.org/acme/authz-v3/23170061280'
[Thu Aug 19 08:27:15 CEST 2021] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g '
[Thu Aug 19 08:27:15 CEST 2021] _ret='0'
[Thu Aug 19 08:27:15 CEST 2021] _hcode='0'
[Thu Aug 19 08:27:15 CEST 2021] code='200'
[Thu Aug 19 08:27:15 CEST 2021] url='https://acme-v02.api.letsencrypt.org/acme/authz-v3/23170061530'
[Thu Aug 19 08:27:15 CEST 2021] payload
[Thu Aug 19 08:27:15 CEST 2021] Retrying post
[Thu Aug 19 08:27:15 CEST 2021] POST
[Thu Aug 19 08:27:15 CEST 2021] _post_url='https://acme-v02.api.letsencrypt.org/acme/authz-v3/23170061530'
[Thu Aug 19 08:27:15 CEST 2021] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g '
[Thu Aug 19 08:27:16 CEST 2021] _ret='0'
[Thu Aug 19 08:27:16 CEST 2021] _hcode='0'
[Thu Aug 19 08:27:16 CEST 2021] code='200'
[Thu Aug 19 08:27:16 CEST 2021] d='www.montemother.sk'
[Thu Aug 19 08:27:16 CEST 2021] Getting webroot for domain='www.montemother.sk'
[Thu Aug 19 08:27:16 CEST 2021] _w='/usr/local/apache/autossl_tmp/'
[Thu Aug 19 08:27:16 CEST 2021] _currentRoot='/usr/local/apache/autossl_tmp/'
[Thu Aug 19 08:27:16 CEST 2021] entry='"type":"http-01","status":"pending","url":"https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061530/Ws_W_A","token":"p4X4QGL4nRZkACsrhwrlRoLH5PnrIidHpOKfztuFH4s"'
[Thu Aug 19 08:27:16 CEST 2021] token='p4X4QGL4nRZkACsrhwrlRoLH5PnrIidHpOKfztuFH4s'
[Thu Aug 19 08:27:16 CEST 2021] uri='https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061530/Ws_W_A'
[Thu Aug 19 08:27:16 CEST 2021] keyauthorization='p4X4QGL4nRZkACsrhwrlRoLH5PnrIidHpOKfztuFH4s.G2lipho7wRo77DWmMUqAddFvTUu1gszecMFaNApQHT8'
[Thu Aug 19 08:27:16 CEST 2021] dvlist='www.montemother.sk#p4X4QGL4nRZkACsrhwrlRoLH5PnrIidHpOKfztuFH4s.G2lipho7wRo77DWmMUqAddFvTUu1gszecMFaNApQHT8#https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061530/Ws_W_A#http-01#/usr/local/apache/autossl_tmp/'
[Thu Aug 19 08:27:16 CEST 2021] d='montemother.sk'
[Thu Aug 19 08:27:16 CEST 2021] Getting webroot for domain='montemother.sk'
[Thu Aug 19 08:27:16 CEST 2021] _w='/usr/local/apache/autossl_tmp/'
[Thu Aug 19 08:27:16 CEST 2021] _currentRoot='/usr/local/apache/autossl_tmp/'
[Thu Aug 19 08:27:16 CEST 2021] entry='"type":"http-01","status":"pending","url":"https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061280/JsZX7A","token":"7PWUndCpKkHMUMxVUw_KFjOOLfG1RBKBExjr4DwESoY"'
[Thu Aug 19 08:27:16 CEST 2021] token='7PWUndCpKkHMUMxVUw_KFjOOLfG1RBKBExjr4DwESoY'
[Thu Aug 19 08:27:16 CEST 2021] uri='https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061280/JsZX7A'
[Thu Aug 19 08:27:16 CEST 2021] keyauthorization='7PWUndCpKkHMUMxVUw_KFjOOLfG1RBKBExjr4DwESoY.G2lipho7wRo77DWmMUqAddFvTUu1gszecMFaNApQHT8'
[Thu Aug 19 08:27:16 CEST 2021] dvlist='montemother.sk#7PWUndCpKkHMUMxVUw_KFjOOLfG1RBKBExjr4DwESoY.G2lipho7wRo77DWmMUqAddFvTUu1gszecMFaNApQHT8#https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061280/JsZX7A#http-01#/usr/local/apache/autossl_tmp/'
[Thu Aug 19 08:27:16 CEST 2021] d
[Thu Aug 19 08:27:16 CEST 2021] vlist='www.montemother.sk#p4X4QGL4nRZkACsrhwrlRoLH5PnrIidHpOKfztuFH4s.G2lipho7wRo77DWmMUqAddFvTUu1gszecMFaNApQHT8#https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061530/Ws_W_A#http-01#/usr/local/apache/autossl_tmp/,montemother.sk#7PWUndCpKkHMUMxVUw_KFjOOLfG1RBKBExjr4DwESoY.G2lipho7wRo77DWmMUqAddFvTUu1gszecMFaNApQHT8#https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061280/JsZX7A#http-01#/usr/local/apache/autossl_tmp/,'
[Thu Aug 19 08:27:16 CEST 2021] d='www.montemother.sk'
[Thu Aug 19 08:27:16 CEST 2021] d='montemother.sk'
[Thu Aug 19 08:27:16 CEST 2021] ok, let's start to verify
[Thu Aug 19 08:27:16 CEST 2021] Verifying: www.montemother.sk
[Thu Aug 19 08:27:16 CEST 2021] d='www.montemother.sk'
[Thu Aug 19 08:27:16 CEST 2021] keyauthorization='p4X4QGL4nRZkACsrhwrlRoLH5PnrIidHpOKfztuFH4s.G2lipho7wRo77DWmMUqAddFvTUu1gszecMFaNApQHT8'
[Thu Aug 19 08:27:16 CEST 2021] uri='https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061530/Ws_W_A'
[Thu Aug 19 08:27:16 CEST 2021] _currentRoot='/usr/local/apache/autossl_tmp/'
[Thu Aug 19 08:27:16 CEST 2021] wellknown_path='/usr/local/apache/autossl_tmp//.well-known/acme-challenge'
[Thu Aug 19 08:27:16 CEST 2021] writing token:p4X4QGL4nRZkACsrhwrlRoLH5PnrIidHpOKfztuFH4s to /usr/local/apache/autossl_tmp//.well-known/acme-challenge/p4X4QGL4nRZkACsrhwrlRoLH5PnrIidHpOKfztuFH4s
[Thu Aug 19 08:27:16 CEST 2021] Changing owner/group of .well-known to root:root
[Thu Aug 19 08:27:16 CEST 2021] url='https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061530/Ws_W_A'
[Thu Aug 19 08:27:16 CEST 2021] payload='{}'
[Thu Aug 19 08:27:16 CEST 2021] Retrying post
[Thu Aug 19 08:27:16 CEST 2021] POST
[Thu Aug 19 08:27:16 CEST 2021] _post_url='https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061530/Ws_W_A'
[Thu Aug 19 08:27:16 CEST 2021] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g '
[Thu Aug 19 08:27:17 CEST 2021] _ret='0'
[Thu Aug 19 08:27:17 CEST 2021] _hcode='0'
[Thu Aug 19 08:27:17 CEST 2021] code='200'
[Thu Aug 19 08:27:17 CEST 2021] trigger validation code: 200
[Thu Aug 19 08:27:17 CEST 2021] Pending, The CA is processing your order, please just wait. (1/30)
[Thu Aug 19 08:27:17 CEST 2021] sleep 2 secs to verify again
[Thu Aug 19 08:27:19 CEST 2021] checking
[Thu Aug 19 08:27:19 CEST 2021] url='https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061530/Ws_W_A'
[Thu Aug 19 08:27:19 CEST 2021] payload
[Thu Aug 19 08:27:19 CEST 2021] Retrying post
[Thu Aug 19 08:27:19 CEST 2021] POST
[Thu Aug 19 08:27:19 CEST 2021] _post_url='https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061530/Ws_W_A'
[Thu Aug 19 08:27:19 CEST 2021] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g '
[Thu Aug 19 08:27:20 CEST 2021] _ret='0'
[Thu Aug 19 08:27:20 CEST 2021] _hcode='0'
[Thu Aug 19 08:27:20 CEST 2021] code='200'
[Thu Aug 19 08:27:20 CEST 2021] www.montemother.sk:Verify error:Invalid response from http://www.montemother.sk/.well-known/acme-challenge/p4X4QGL4nRZkACsrhwrlRoLH5PnrIidHpOKfztuFH4s [2a02:4a8:ac24:108::96:166]:
[Thu Aug 19 08:27:20 CEST 2021] pid
[Thu Aug 19 08:27:20 CEST 2021] No need to restore nginx, skip.
[Thu Aug 19 08:27:20 CEST 2021] _clearupdns
[Thu Aug 19 08:27:20 CEST 2021] dns_entries
[Thu Aug 19 08:27:20 CEST 2021] skip dns.
[Thu Aug 19 08:27:20 CEST 2021] _on_issue_err
[Thu Aug 19 08:27:20 CEST 2021] Please check log file for more details: /root/.acme.sh/acme.sh.log
[Thu Aug 19 08:27:20 CEST 2021] url='https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061530/Ws_W_A'
[Thu Aug 19 08:27:20 CEST 2021] payload='{}'
[Thu Aug 19 08:27:20 CEST 2021] Retrying post
[Thu Aug 19 08:27:20 CEST 2021] POST
[Thu Aug 19 08:27:20 CEST 2021] _post_url='https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061530/Ws_W_A'
[Thu Aug 19 08:27:20 CEST 2021] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g '
[Thu Aug 19 08:27:21 CEST 2021] _ret='0'
[Thu Aug 19 08:27:21 CEST 2021] _hcode='0'
[Thu Aug 19 08:27:21 CEST 2021] code='400'
[Thu Aug 19 08:27:21 CEST 2021] url='https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061280/JsZX7A'
[Thu Aug 19 08:27:21 CEST 2021] payload='{}'
[Thu Aug 19 08:27:21 CEST 2021] Retrying post
[Thu Aug 19 08:27:21 CEST 2021] POST
[Thu Aug 19 08:27:21 CEST 2021] _post_url='https://acme-v02.api.letsencrypt.org/acme/chall-v3/23170061280/JsZX7A'
[Thu Aug 19 08:27:21 CEST 2021] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g '
[Thu Aug 19 08:27:22 CEST 2021] _ret='0'
[Thu Aug 19 08:27:22 CEST 2021] _hcode='0'
[Thu Aug 19 08:27:22 CEST 2021] code='200'
You have new mail in /var/spool/mail/root
[root@terra02 ~]#
My web server is (include version):
The operating system my web server runs on is (include version):
centos 7
My hosting provider, if applicable, is:
me
I can login to a root shell on my machine (yes or no, or I don't know):
yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
cwp
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
-bash: certbot: command not found