Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: vebeng.ru
I ran this command: certbot certonly --agree-tos --manual --preferred-challenges dns --server https://acme-v02.api.letsencrypt.org/directory -d "*.vebeng.ru" -d "vebeng.ru"
It produced this output:An unexpected error occurred:
The server will not issue certificates for the identifier :: Error creating new order :: Cannot issue for "*.vebeng.ru": The ACME server refuses to issue a certificate for this domain name, because it is forbidden by policy (and 1 more problems. Refer to sub-problems for more information.)
My web server is (include version): bitrix380.timeweb.ru ( 5.23.50.191)
The operating system my web server runs on is (include version):-
My hosting provider, if applicable, is:TIMEWEB
I can login to a root shell on my machine (yes or no, or I don't know): no
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):certbot certonly