No certificate issued

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: certbot certonly --agree-tos --manual --preferred-challenges dns --server -d "*" -d ""

It produced this output:An unexpected error occurred:
The server will not issue certificates for the identifier :: Error creating new order :: Cannot issue for "*": The ACME server refuses to issue a certificate for this domain name, because it is forbidden by policy (and 1 more problems. Refer to sub-problems for more information.)

My web server is (include version): (

The operating system my web server runs on is (include version):-

My hosting provider, if applicable, is:TIMEWEB

I can login to a root shell on my machine (yes or no, or I don't know): no

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):certbot certonly

Does this domain belong to a sanctioned entity?

(Indeed it does.)


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