New to certificates - how do I renew one that is saying expired?

I have never applied for a security certificate and the one on our website was done from a previous employee. It is now saying expired. How do I renew it and get the website working again? I am totally novice so need to know step by step.

Hi @vmackie5,

This depends entirely on how the certificate was originally obtained and installed. There are many different possibilities depending on your software environment and how the previous employee did it.

What kind of web server environment do you have? What operating system and server software? How is it managed or administered?

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