New Member Requesting Help No Padlock

I have installed letsencrypt successfully and ran a check on Test Results: - Why No Padlock? and everything seems to be okay, however, going to still shows site as insecure.

I have gone thru wordpress to make sure that https:// is being used.

Appreciate any help you can render. Thank you.

Best regards,

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

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The certificate is only valid for, but you have a redirect from to in place.


hmmm any idea where this might be?
thank you Osiris.

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No, because you didn't specify how you got the cert and with what client. So I can't guess how that happened and thus no idea how to fix it. Please answer all the questions of the initial questionnaire to the best of your knowledge.

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