Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: ayyo.ae
I ran this command: N/A
It produced this output: Expiring certificate
My web server is (include version): I don’t know
The operating system my web server runs on is (include version): I don’t know
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don’t know): No.
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No.
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): I don’t know.
Basically, I don’t have any access anymore on the server that created the certificate. I only have access to the domain manager(crazydomains). I moved my domain from a website running on AWS to a shopify website. Any advise on how I could renew this? Or should I look for another SSL certificate? If so, how can I remove the certificate. Thanks
Hi. Thanks for the quick response. However, I don’t have any contact anymore of the previous developer who did the scripts. As I said, this was hosted on AWS before but we moved the domain to a shopify store so I don’t know if the integrated solution will still work. Let me know on how I can resolve this if I don’t have any access to the hoster anymore. How can I remove the certificate and probably change it to a different one.
Does Shopify provide you with a certificate? I would think that they would, for example based on
Do you have some reason to think that this mechanism isn’t working?
If your domain name is now pointed at Shopify and this mechanism is working, you probably don’t need to worry if the old infrastructure can no longer renew its certificate. An expiring certificate on hosting infrastructure that you’re no longer using is OK, and shouldn’t result in problems for people visiting your site.
then that certificate is already expired and there's nothing more that you need to do about it. (If the AWS server is still running, you might want to shut it down, or remove the certificate from its configuration so that it no longer attempts to renew it.)