How to renew an expired certificate without command access


#1

Hello
I’m the founder of a startup skyclear.org, the development of my application was outsourced to a company whom team who is no more maintaining my app because of pending payments.

I cannot access anymore my application because the certificate of security is expired, is it possible to renew it from my side

I’m the owner of the Skyclear domain, the app , copyright and trademark

Coud you please assist me in extending the validity of this certificate

Thank you

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: staging.skyclear.protal.biz

I ran this command: URL input

It produced this output: ERR CERT DATE INVALID

My web server is (include version): Chrome

The operating system my web server runs on is (include version): IOS

My hosting provider, if applicable, is: AWS

I can login to a root shell on my machine (yes or no, or I don’t know): YES

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):no


Can you extend an-expired certificate without command access
#2

What do you mean “without command access”?

You will need to be able to login to SSH as root and run commands there. There’s no other way to attack this problem.


#3

Maybe you could “temporarily” place it behind a CDN that can terminate the SSL.


#4

Is this really “YOUR domain” (FQDN)?
Do you control the DNS record for this FQDN?
Without DNS control, the difficulty just got raised an order of magnitude…


#5

Dear rg305 thank you for your reply

my domain is skyclear.org ant the staging portal is hosted at AWS I m facing a quality/payment dispute with the dev company so the app s not maintained
Guess I have no other choices to liaise with them , or AWS?


#7

Unless you are the AWS account holder, AWS will not help you.


#8

I have DNS settings acess and all AWS services


#9

Then you may have all the control you need to renew the cert at:
staging.skyclear.protal.biz

First: You will need access to that system.