My domain not found


#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: amicdeb.xyz

I ran this command: to issue certificate

It produced this output: can’t find domain

My web server is (include version): Synology

The operating system my web server runs on is (include version):DSM 6.2

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no


#2

Hi,

Have you tried to follow this tutorial?
https://www.synology.com/en-us/knowledgebase/DSM/help/DSM/AdminCenter/connection_certificate

Thank you


#3

Yes, I have but as I said my domain is not being accepted


#4

Hi @amicdeb

what does this mean? Please share a screenshot with the error message.

This ( https://check-your-website.server-daten.de/?q=amicdeb.xyz )


Domainname Http-Status redirect Sec. G
http://amicdeb.xyz/
184.95.38.195 200 0.340 H
http://www.amicdeb.xyz/
184.95.38.195 200 0.337 H
https://amicdeb.xyz/
184.95.38.195 -2 1.500 V
ConnectFailure - Unable to connect to the remote server No connection could be made because the target machine actively refused it 184.95.38.195:443
https://www.amicdeb.xyz/
184.95.38.195 -2 1.500 V
ConnectFailure - Unable to connect to the remote server No connection could be made because the target machine actively refused it 184.95.38.195:443
http://amicdeb.xyz/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de
184.95.38.195 404 0.290 A
Not Found
http://www.amicdeb.xyz/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de
184.95.38.195 404 0.290 A
Not Found

looks ~~ ok. Your https doesn’t work, but you don’t have redirects http -> https, so this isn’t a problem. /.well-known/acme-challenge/random-file answers with a 404, this is good. CAA entries aren’t defined.


#5

Thank you for your support.

Please find attached requested screenshot.

Please note that although I own domain I am not yet hosted.


#6

What does this mean? Is 184.95.38.195 your ip address?

I don’t use DSM 6.2. But if I know it correct, you must allow outgoing connections explicit.


#7

Thank you again for your support.

I’m not sure about the ip address as I am quite a novice. My DSM 6.2 allows outgoing connections since I can access it from outside my network.

I am quite lost as I simply need this certificate to enable Alexa to access my NAS.


#8

There are only incoming connections required. Not outgoing.

There must a menu somewhere to allow outgoing connections.


#9

I’ve done everything. I give up!
Thanks for all your patience and help.

Happy New Year

Best regards


#10

I imagine that the problem may be that a firewall blocks outgoing connections from the Synology device. That would be consistent with what we saw from @amicdeb above.