My bigbluebutton server ip address is blocked

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:lms.maziar.ac.ir

I ran this command:certbot by bigblubotton script

It produced this output:

My web server is (include version):ngnix

The operating system my web server runs on is (include version):ubuntu 18.04

I can login to a root shell on my machine (yes or no, or I don't know):yes

i have a ssl certificate by letsencrypt in address : lms.maziar.ac.ir in last 12 month
in 2 days a go i do try install new bigbluebutton server an try again and try a few again
now : my installation scrip error letsencrypt is not configured
i think my server ip blocked :worried:
ip address : 195.181.40.90
please unblock me
help me

Hi @mohamadreza and welcome to the LE community forum :slight_smile:

Please show the exact error message.

Where did you get the script?

my script : wget -qO- https://packages-eu.bigbluebutton.org/bbb-install.sh | bash -s -- -v bionic-23 -s lms.maziar.ac.ir -e hashemi.mohamadreza@gmail.com -w -g

source of script : GitHub - bigbluebutton/bbb-install: BASH script to install BigBlueButton in 30 minutes.

i think my ip is blocked
scripts error is letsencrypts certificate not installed but in older instalation its very easy and complete

I can't find any message about "letsencrypt is not configured" in the script.

the folowing error were reported by server
domain : lms.maziar.ac.ir
type: unauthorized
detail : invalid respone form http://lms.maziar.ac.ir/.well-know/acme-challenge/jxigzexfskc9-n_xxxxxxxxxxxxxxxxxxxxxxxxxxx>404 not found
to fix these errors,please make sure that your domain name was enred correctly and dns A/AAAA record(s) for that domain contain(s) the right ip

Now that is a completely different error message.
One that seems to be misspelled:
.well-know
should be
.well-known

Also, HTTP access is failing.
You must have a working HTTP site before you can secure it (via HTTP validation).

curl -Ii http://lms.maziar.ac.ir/
curl: (56) Recv failure: Connection reset by peer

curl -Ii 195.181.40.90
curl: (56) Recv failure: Connection reset by peer
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