Can't install lets Encrypt for BigBlueButton

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1

Hello I have installed bigbluebutton version 2.5.14 on Linux Ubuntu 20.04.4. During installation I get the error message "Challenge failed for domain anonym.com
". Because of this I wanted to install lets Encrypt and got the same error message by installing it.

I'm very new to this topic and only have a basic knowledge of domains and servers

My domain is: bbb.anonym.com

I ran this command: sudo certbot --webroot -w /var/www/bigbluebutton-default/ -d anonym.com certonly

It produced this output: - The following errors were reported by the server:

Domain: anonym.com
Type: unauthorized
Detail: 217.65.97.16: Invalid response from
http://anonym.com/.well-known/acme-challenge/X-T7q4o2L5v8JHktkAXzwPEkG16eRXhbC_xhOwZ76fE:
404

My web server is (include version): I don't know

The operating system my web server runs on is (include version): Ubuntu 20.04.4

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): Yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 0.40.0

I hope you can help me.

2

If the domain you want to protect is bbb.anonym.com then you should use that name for the -d value in the certbot command. You used anonym.com instead.

4 Likes
3

Hi @Razielruss, and welcome to the LE community forum :slight_smile:

If you don't control that name, or at least have control of the IP it resolves to ("217.65.97.16"), then you won't be able to obtain a cert for that name.

3 Likes
5

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