Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I ran this command: tried to request a certificate for a subdomain for a duckdns.org subdomain
It produced this output:
My web server is (include version): nginx
The operating system my web server runs on is (include version): Synology 6.2.2-24922 Update 4
My hosting provider, if applicable, is: none, myself
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes Synology 6.2.2-24922 Update 4
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): docker container with letencrypt and duckcert from linuxserver.io
Does the interface give you more information about the error message? It looks like this message means you have too many failed attempts for the domain request. You’ll need to wait for one hour (from the error message) to try again.
P.S. You are trying to use DNS-01 validation, but your port 80 and 443 do not have active listening server, which might result in failure (for the certificate request). (I’m not sure if your requesting server will attempt to bind the ports when you request the certificate)
Also, you have certificates issued in the past 2 weeks for this domain.
I don’t know. I don’t know much about Synologies, unfortunately.
It looks like you issued several certificates two weeks ago, and none recently.
That’s not an error message returned by Let’s Encrypt. If there was some kind of error, your client is hiding what it was, and giving you that message instead. It might not be correct.
Are there logs available that show what’s happening in detail?
I’m not sure if there are many people on this forum with Synology expertise. You might be better off asking on a Synology forum.
Thanks Mnordhoff. You set me on the right path. It was a Synology Problem. I dunno why, but I’ve had to delete all the existing certificates and add a new one, with all the existing ones below as “Alternatives Names”