Mail received that my cert. expires within 20 day's


#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:
www.mendistrictwest.nl
I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):
Windows 10
My hosting provider, if applicable, is:
mijnhostingpartner.nl
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
yes
I have a daily sceduled task to renew the certificate.I use a control panel to renew. This works fine until today. Now i get this email that my certificate will expires within 20 day’s. I didn’t change anything and since august 2017 i have installed the certificate. Never received this mail. Why do i get this message yet. Can i ignore this message?


#2

Can you tell us which one? That is probably the most important detail in this case.

I don’t think so, no. Based on https://crt.sh/?q=%mendistrictwest.nl , the latest certificate issued is indeed expiring in 2 weeks.


#3

The Controlpanel is MSPcontrol
I never change anything so why will the renew scedule give some problems?
Tnx


#4

I’m not sure if something has changed since I last posted, but the site is no longer working over HTTPS:

$ curl -i https://mendistrictwest.nl/.well-known/acme-challenge/
curl: (35) OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to mendistrictwest.nl:443

This would certainly prevent renewal from succeeding, since you have an HTTP-to-HTTPS redirect in place.

@Virtuworks are you the maintainer for this functionality in MSPControl Panel? Do you know where the users can find debug/troubleshooting logs? I noticed a second thread with a similar issue a day or so ago.


#5

I had made a ticket to the provider beceause of the problem. The reaction was that MSP Control has an issue indeed. They try te solve this as soon as possible. For the meantime mijnhostingprovider.nl manually re-activate the certificate. They even didn’t know there was an issue.
Tnx for the reaction.


#6

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