Expiration notices for certificates false

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: mes-occasions.com

I ran this command: https://crt.sh/?Identity=mes-occasions.com

It produced this output: this domain expired 2019-12-06 but i receive an email 2 days ago who tell me that this domain will expire in 10 days

My web server is (include version): apache 2

The operating system my web server runs on is (include version): debian 9

My hosting provider, if applicable, is: OVH

I can login to a root shell on my machine (yes or no, or I don’t know): Yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):ISPCONFIG

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

From https://letsencrypt.org/docs/expiration-emails/ ,

If your certificate is already renewed, we won’t send an expiry notice. We consider a certificate to be renewed if there is a newer certificate with the exact same set of names, regardless of which account created it. If you’ve issued a new certificate that adds or removes a name relative to your old certificate, you will get expiration email about your old certificate. If you check the certificate currently running on your website, and it shows the correct date, no further action is needed.

Since you have a certificate without the www subdomain expiring in ~8 days, the above explains your issue.

2 Likes

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.