Invalid Alternative names

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: Commands for creating a cert.

It produced this output: Cert with a invalid Alt name

My web server is (include version):

The operating system my web server runs on is (include version): ubuntu 16.04

My hosting provider, if applicable, is: NA

I can login to a root shell on my machine (yes or no, or I don’t know): Yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No

Setting up the cert seemed to go OK. But when I checked at it stated there was an invalid alt name. That is generally stopping several scripts from running. How do I fix the alt name?

You’re running a non-HTTPS server on port 443:

Fix your Apache configuration to use SSL on the :443 listener.

The error from SSL Labs would indicate that you previously had a self-signed certificate being served from Apache, but that’s now been replaced with the above problem.

Seiously? Could you please tell us the exact command you ran and the exact output it gave?

Thanks, That was just enough to allow me to determine where the problems was. I had to do some manual configuration for the SSL keys and cert. But the problem is resolved.

Unfortunately, I did not screen shot the output as was installing the certs. So that output was not available. Fortunately, _az was able to hint me in the right direction. Thanks anyway.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.