Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: rupertslandnews.ca
My web server is (include version): bluehost
I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): cPanel
I have an Encoded Certificate Signing Request, but don’t know where to send it.
Since you’re using Bluehost, you can most likely enable AutoSSL which will handle the certificate issuance process for you! Check out this document and let me know how it goes. https://my.bluehost.com/hosting/help/manage-autossl
Thanks for getting back to me! I made sure AutoSSL is enabled and that my Security Certificate is “on,” but my site is still coming up as “not secure.” However, when I click on “view site information,” the certificate comes up as “valid.” Is there anything else I need to do?