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My domain is:www.kylie.es
I ran this command:
It produced this output:
My operating system is (include version):
My web server is (include version):
My hosting provider, if applicable, is: IXWebHosting (Linux plan)
I can login to a root shell on my machine (yes or no, or I don’t know): no
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): cPanel (I don’t know the version)
Good evening, I am writing you because i would like to use Let’s Encrypt in my website with IXWebHosting but they tell me that they can’t give me support and also that I can’t use any of the ways explained in https://letsencrypt.org/getting-started/ (neither using the manual way with Certbot). They tell me I only can install Let’s Encrypt if I use the following steps:
Abraham, from our side the steps to install SSL certificate are:
- Open this link https://my.ixwebhosting.com/products/hosting , log-in if necessary;
- Click “Manage” button near your hosting plan;
- Click “SSL” icon;
- Click “Import SSL certificate”;
- Click “Submit” button.
This installation will require kylie.es.key and kylie.es.crt files. The first file in pair with kylie.es.csr can be provided by us. The second one(kylie.es.crt) should be generated by SSL vendor using the files provided by us.
So, what I may recommend is to contact “Let’s Encrypt” and ask if it is possible to install their SSL certificate on the following way. If their certificate can’t be installed on the following way, unfortunately, it can’t be used on our hosting.
Have I possibilities to enjoy Let’s Encrypt in this hosting account?
Thank you in advance!!