Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: shupp-ratelimit-3182020.vinztest.com (and all other domains our service creates)
I ran this command: Service integrating with LE via Lego
It produced this output: Hit rate limit, too many certificates already issued
The version of my client is lego at 286c44337e7fb0b3aceaf71c42448e887a6db218
We have built a service for creating certificates for our department. The service started receiving rate limits for all creations and renewals within the last couple of hours. We have an increased rate limit for account firstname.lastname@example.org.
If you could provide any details on why we’re being rate limited, that would be greatly appreciated. From what we see, we should be well below the increased limit.