Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My web server is (include version): Pterodactyl 1.11.3
The operating system my web server runs on is (include version): Ubuntu 22.04.2 LTS
My hosting provider, if applicable, is: HolyHosting
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): A simple panel to restart, turn the server off, etc...