Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.profforma-gpm.it
I ran this command: create new certificate
It produced this output:
Error: Unable to generate an SSL / TLS Let’s Encrypt certificate for profforma-gpm.it. Domain authorization failed.
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/13591554733.
Type: urn: ietf: params: acme: error: dns
Detail: No valid IP addresses found for profforma-gpm.it
My web server is (include version): Plesk Onix 17.8.11
The operating system my web server runs on is (include version): Apache2
My hosting provider, if applicable, is: Aruba
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Yes
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): I don't know