Error on renew of of cert


#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.chubbybunnycottage.com

I ran this command:sudo /usr/bin/letsencrypt renew >> /var/log/le-renew.log

It produced this output: 2018-05-06 10:15:56,061 :warning: letsencrypt.cli:Attempting to renew cert from /etc/letsencrypt/renewal/chubbybunnycottage.com.conf produced an unexpected error: Failed authorization procedure. www.chubbybunnycottage.com (tls-sni-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: Timeout during connect (likely firewall problem), chubbybunnycottage.com (tls-sni-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: Timeout during connect (likely firewall problem),

My web server is (include version): Apache 2.4.18

The operating system my web server runs on is (include version): Ubuntu 16.04.01 LTS

My hosting provider, if applicable, is: self

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no

can’t figure it out.


#2

I can’t connect to https://chubbybunnycottage.com/ (or http://chubbybunnycottage.com/) either.

Are you sure the IP address (108.239.200.225) is correct?

Could your ISP be blocking 80 and 443? Could your modem? Router? Computer?


#3

Agreed, as asked:

https://downforeveryoneorjustme.com/www.chubbybunnycottage.com

At some point the site worked, Google saw it:


#4

Thanks fellows. My server has died and I moved the VM to another machine. The IP was the same but the router had the port forwarding messed up. Fixed the routing and the renewal worked fine. I had not tried it from outside the router.


#5

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