Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.chubbybunnycottage.com
I ran this command:sudo /usr/bin/letsencrypt renew >> /var/log/le-renew.log
It produced this output: 2018-05-06 10:15:56,061 
letsencrypt.cli:Attempting to renew cert from /etc/letsencrypt/renewal/chubbybunnycottage.com.conf produced an unexpected error: Failed authorization procedure. www.chubbybunnycottage.com (tls-sni-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: Timeout during connect (likely firewall problem), chubbybunnycottage.com (tls-sni-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: Timeout during connect (likely firewall problem),
My web server is (include version): Apache 2.4.18
The operating system my web server runs on is (include version): Ubuntu 16.04.01 LTS
My hosting provider, if applicable, is: self
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
can’t figure it out.
