Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I ran this command: sudo /opt/bitnami/ctlscript.sh start
It produced this output: AH00526: Syntax error on line 46 of /opt/bitnami/apache2/conf/bitnami/bitnami.conf:
SSLCertificateFile: file ‘/opt/bitnami/apache2/conf/server.crt’ does not exist or is empty
apache config test fails, aborting
My web server is (include version): Amazon Lightsail
The operating system my web server runs on is (include version): Wordpress
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Wordpress and AWS
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): current
Thank you Juergen. I have a backup of the AWS instance that I can go back into and start over again. The certificate expired on September 5. What is the proper way to get a new certification? As you noted, I had this problem last year. Both times I followed this protocol. https://youtu.be/uwYH83OFGTo
Thank you for your help Juergen. The backup is working with the expired certificate. I’ve gone through the steps to load certbot again. I’m just not clear on how to install the new certificate issued today.