Error getting certificates

Help
1

FastPanel log:

urn:ietf:params:acme:error:accountDoesNotExist :: Unable to validate JWS :: Account "https://acme-v02.api.letsencrypt.org/acme/acct/3398934726" not found

2

when you post into help category you should see such a template.

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

please answer that questions.

3

Sometimes (as this one) 99% info are not related to the error. We are having the same error or similar using very different domains, commands, operating systems, hosting, etc.

4

I tried 2 different servers, i guess problem with fastpanel

5

I tried with poste.io, https-portal and certbot in aws and google cloud... The problem is not in my side.

6

see also
Can't generate certificate - Unable to validate JWS

7

I have contacted LE staff to look into things. (3)