Error for Create Ssl certifact

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: cruck.store

I ran this command: Its plesk server (i clic on install ssl)

It produced this output:
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Unable to generate an SSL/TLS certificate for cruck.store
Details
Unable to issue Let's Encrypt SSL/TLS certificate for cruck.store. Domain authorization failed.
Details
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/350779295287.

Details:

Type: urn:ietf:params:acme:error:dns

Status: 400

Detail: DNS problem: NXDOMAIN looking up TXT for _acme-challenge.cruck.store - check that a DNS record exists for this domain

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Plesk server on yorkhost --> version : 12.5

I can login to a root shell on my machine (yes or no, or I don't know): yes by ftp ssh is block

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): yes plesk 12.5

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

Welcome @CruckStore

Were you trying to get a cert for a wildcard name? Because Plesk used a DNS Challenge. Plesk SSL usually must be configured with a very specific DNS system to allow that to work. Are you hosting Plesk yourself or are you at a hosting service?

You could try getting a cert without a wildcard name. Often times they are not needed and just make it more complicated. For those an HTTP Challenge is used.

Your detailed error message

"challenges": [
        {
            "type": "dns-01",
            "status": "invalid",
            "error": {
                "type": "urn:ietf:params:acme:error:dns",
                "detail": "DNS problem: NXDOMAIN looking up TXT for _acme-challenge.cruck.store - check that a DNS record exists for this domain",
                "status": 400
            },
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