We are having issues obtaining a cert and I’ve repeatedly encountered the error: Failed authorization procedure. www.osprey.mx (http-01): urn:acme:error:dns :: DNS problem: query timed out looking up A for www.osprey.mx
We have previously been able to issue a cert, but now we’re unable to.
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.osprey.mx
I ran this command:
certbot --email <MY_EMAIL> --domain www.osprey.mx --non-interactive --config-dir <MY_CONFIG_DIR> --agree-tos --manual --preferred-challenges http --manual-public-ip-logging-ok --manual-auth-hook challengeHook.sh --rsa-key-size 4096 certonly
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log Obtaining a new certificate Performing the following challenges: http-01 challenge for www.osprey.mx Waiting for verification... Cleaning up challenges Failed authorization procedure. www.osprey.mx (http-01): urn:acme:error:dns :: DNS problem: query timed out looking up A for www.osprey.mx
My web server is (include version): n/a
The operating system my web server runs on is (include version): n/a
My hosting provider, if applicable, is: n/a
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): 0.14.0