Error: Could not get Mozilla tls config: cURL error 28: Failed to connect to statics.tls.security.mozilla.org port 443: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)

[sebastianapeng]

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: https://server.borneoxgroup.com/

I ran this command: Let's Encrypt Plesk

It produced this output: Error: Could not get Mozilla tls config: cURL error 28: Failed to connect to statics.tls.security.mozilla.org port 443: Connection timed out (see libcurl - Error Codes)

My web server is (include version): Ubuntu 20.04.4

The operating system my web server runs on is (include version): nginx/1.20.2

My hosting provider, if applicable, is: ssdnodes

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk Obsidian Web Pro Edition
Version 18.0.42

[Osiris]

This is not a Let's Encrypt error, but either a Plesk or Mozilla issue or a connectivity issue from your end.

If I go to statics.tls.security.mozilla.org I'm getting an "access denied" error, perhaps because it's missing a path behind the rightmost slash, I dunno. But at least I can access the site.

Maybe the Let's Encrypt Plesk plugin (which is not a product of the Let's Encrypt certificate authority by the way) needs to be updated, maybe Mozilla needs to fix something or maybe you need to debug connectivity to statics.tls.security.mozilla.org from your own end. In any case: it's not an issue with the Let's Encrypt certificate authority.