ERR_SSL_PROTOCOL_ERROR on Google Chrome (Mobile Devices)


#1

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My domain is: https://www.jmrinfotech.com

I ran this command: when i try to open in google chrome browser on mobile device(Android/IOS)

It produced this output: ERR_SSL_PROTOCOL_ERROR

My operating system is (include version): Android/IOS

My web server is (include version): Yahoo

My hosting provider, if applicable, is: Godaddy

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):Godaddy cpanel

When i try to open my website in google chrome browser on mobile device its not opening only on mobile devices.

The error was

When i open the website in other browsers(both PC and mobile) its working fine. But on some mobile devices the problem is appearing and some mobiles its working. i cleared the cache and cookies too. But no use.

i don’t know how to fix it,

Need your advice guys.


#2

Speculation:

Is this due to the unrecognized_name warning alert the server sends?

I don’t know if Android Chrome cares, but it’s plausible.

If so, you can fix it by changing ServerName and ServerAlias so that one of them includes www.jmrinfotech.com.

Alternately, i believe recent versions of Apache no longer send the alert.

https://www.ssllabs.com/ssltest/analyze.html?d=www.jmrinfotech.com&hideResults=on

By the way, the server’s TLS configuration isn’t especially secure. You should improve it.

https://wiki.mozilla.org/Security/Server_Side_TLS


#3

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