EOF Error after running sudo certbot --apache

Help
1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: connectn.dedicated.co.za

I ran this command: sudo certbot --apache -v

It produced this output:

2022-11-11 21:18:09,702:DEBUG:urllib3.connectionpool:http://localhost:None "GET /v2/connections?snap=certbot&interface=content HTTP/1.1" 200 97
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:certbot version: 1.32.0
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:Location of certbot entry point: /snap/certbot/2511/bin/certbot
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:Arguments: ['--apache', '-v', '--preconfigured-renewal']
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#apache,PluginEntryPoint#manual,PluginEntryPoint#nginx,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2022-11-11 21:18:10,148:DEBUG:certbot._internal.log:Root logging level set at 20
2022-11-11 21:18:10,149:DEBUG:certbot._internal.plugins.selection:Requested authenticator apache and installer apache
2022-11-11 21:18:10,262:DEBUG:certbot_apache._internal.configurator:Apache version is 2.4.6
2022-11-11 21:18:10,618:DEBUG:certbot._internal.plugins.selection:Single candidate plugin: * apache
Description: Apache Web Server plugin
Interfaces: Installer, Authenticator, Plugin
Entry point: apache = certbot_apache._internal.entrypoint:ENTRYPOINT
Initialized: <certbot_apache._internal.override_centos.CentOSConfigurator object at 0x7f58355def10>
Prep: True
2022-11-11 21:18:10,619:DEBUG:certbot._internal.plugins.selection:Selected authenticator <certbot_apache._internal.override_centos.CentOSConfigurator object at 0x7f58355def10> and installer <certbot_apache._internal.override_centos.CentOSConfigurator object at 0x7f58355def10>
2022-11-11 21:18:10,619:INFO:certbot._internal.plugins.selection:Plugins selected: Authenticator apache, Installer apache
2022-11-11 21:18:10,706:DEBUG:certbot._internal.main:Picked account: <Account(RegistrationResource(body=Registration(key=None, contact=(), agreement=None, status=None, terms_of_service_agreed=None, only_return_existing=None, external_account_binding=None), uri='https://acme-v02.api.letsencrypt.org/acme/acct/815236957', new_authzr_uri=None, terms_of_service=None), 7a5e1d06c2f45e74dd65e6a8a7d04bb4, Meta(creation_dt=datetime.datetime(2022, 11, 8, 23, 41, 11, tzinfo=<UTC>), creation_host='connectn.dedicated.co.za', register_to_eff=None))>
2022-11-11 21:18:10,707:DEBUG:acme.client:Sending GET request to https://acme-v02.api.letsencrypt.org/directory.
2022-11-11 21:18:10,709:DEBUG:urllib3.connectionpool:Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org:443
2022-11-11 21:18:11,584:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "GET /directory HTTP/1.1" 200 659
2022-11-11 21:18:11,585:DEBUG:acme.client:Received response:
HTTP 200
Server: nginx
Date: Fri, 11 Nov 2022 19:18:11 GMT
Content-Type: application/json
Content-Length: 659
Connection: keep-alive
Cache-Control: public, max-age=0, no-cache
X-Frame-Options: DENY
Strict-Transport-Security: max-age=604800

{
  "U1UHGcNhghg": "https://community.letsencrypt.org/t/adding-random-entries-to-the-directory/33417",
  "keyChange": "https://acme-v02.api.letsencrypt.org/acme/key-change",
  "meta": {
    "caaIdentities": [
      "letsencrypt.org"
    ],
    "termsOfService": "https://letsencrypt.org/documents/LE-SA-v1.3-September-21-2022.pdf",
    "website": "https://letsencrypt.org"
  },
  "newAccount": "https://acme-v02.api.letsencrypt.org/acme/new-acct",
  "newNonce": "https://acme-v02.api.letsencrypt.org/acme/new-nonce",
  "newOrder": "https://acme-v02.api.letsencrypt.org/acme/new-order",
  "revokeCert": "https://acme-v02.api.letsencrypt.org/acme/revoke-cert"
}
2022-11-11 21:18:11,586:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
  File "/snap/certbot/2511/bin/certbot", line 8, in <module>
    sys.exit(main())
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/main.py", line 19, in main
    return internal_main.main(cli_args)
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/main.py", line 1744, in main
    return config.func(config, plugins)
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/main.py", line 1436, in run
    domains, certname = _find_domains_or_certname(config, installer)
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/main.py", line 505, in _find_domains_or_certname
    domains = display_ops.choose_names(installer, question)
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/display/ops.py", line 131, in choose_names
    return _choose_names_manually()
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/display/ops.py", line 202, in _choose_names_manually
    code, input_ = display_util.input_text(
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/display/util.py", line 123, in input_text
    return obj.get_display().input(message, default=default, cli_flag=cli_flag,
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/display/obj.py", line 158, in input
    ans = util.input_with_timeout(message)
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/display/util.py", line 68, in input_with_timeout
    raise EOFError
EOFError
2022-11-11 21:18:11,588:ERROR:certbot._internal.log:An unexpected error occurred:
2022-11-11 21:18:11,588:ERROR:certbot._internal.log:EOFError

My web server is (include version): Apache/2.4.52

The operating system my web server runs on is (include version): CentOS7

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): Yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): CWP

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 1.32.0

2

Hi @bradleygb, and welcome to the LE community forum :slight_smile:

Unfortunately, I don't see enough of the log to know what/where the problem is.

Let's begin with a simple disk space check; please show:
df -h

If that looks normal, then you might want to rerun certbot and upload the entire log file.

3

Certbot tried to ask you something and apparently wasn't able to do so.

Are you running Certbot from some kind of script? Or some non-standard terminal?

4

image
image646×199 15 KB

5

Im running it from the terminal CWP provides

7

In order to avoid the interactive requirement, you might need to provide all that certbot needs in a single command line request.
[browser based terminals have been known to have issues]

OR

Ask if you can use some other terminal access method.

8

Here is some mention of such web-based console problems:

9

If it's a fake terminal that does funny things without stdin/stdout, you can pass --non-interactive and then Certbot should prompt you to provide any input using CLI flags.

Something like:

certbot --apache -d connectn.dedicated.co.za --non-interactive
10

Okay so im using powershell and things lok better. Ive got some new issues. ill post them when i can

11

An unexpected error occurred:
There were too many requests of a given type :: Error creating new order :: too many certificates (5) already issued for this exact set of domains in the last 168 hours: connectn.dedicated.co.za, retry after 2022-11-13T15:08:42Z: see Duplicate Certificate Limit - Let's Encrypt

I will try after that time period and get back to you

12

Why don't you just use one of the 5 (!!!) previously issued certificates?

13

Certificates were deleted :man_facepalming:

14

And how did that happen? Where's the backup?

16

ok so just wait it out?

17

Rudy split your post into its own thread, see the link above your post. Please continue there.

18

Hi guys I ended up resetting my server. Using powershell instead of a web based terminal did help me to a certain extent though. So I'll mark that answer as the solution