Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: connectn.dedicated.co.za
I ran this command: sudo certbot --apache -v
It produced this output:
2022-11-11 21:18:09,702:DEBUG:urllib3.connectionpool:http://localhost:None "GET /v2/connections?snap=certbot&interface=content HTTP/1.1" 200 97
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:certbot version: 1.32.0
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:Location of certbot entry point: /snap/certbot/2511/bin/certbot
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:Arguments: ['--apache', '-v', '--preconfigured-renewal']
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#apache,PluginEntryPoint#manual,PluginEntryPoint#nginx,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2022-11-11 21:18:10,148:DEBUG:certbot._internal.log:Root logging level set at 20
2022-11-11 21:18:10,149:DEBUG:certbot._internal.plugins.selection:Requested authenticator apache and installer apache
2022-11-11 21:18:10,262:DEBUG:certbot_apache._internal.configurator:Apache version is 2.4.6
2022-11-11 21:18:10,618:DEBUG:certbot._internal.plugins.selection:Single candidate plugin: * apache
Description: Apache Web Server plugin
Interfaces: Installer, Authenticator, Plugin
Entry point: apache = certbot_apache._internal.entrypoint:ENTRYPOINT
Initialized: <certbot_apache._internal.override_centos.CentOSConfigurator object at 0x7f58355def10>
Prep: True
2022-11-11 21:18:10,619:DEBUG:certbot._internal.plugins.selection:Selected authenticator <certbot_apache._internal.override_centos.CentOSConfigurator object at 0x7f58355def10> and installer <certbot_apache._internal.override_centos.CentOSConfigurator object at 0x7f58355def10>
2022-11-11 21:18:10,619:INFO:certbot._internal.plugins.selection:Plugins selected: Authenticator apache, Installer apache
2022-11-11 21:18:10,706:DEBUG:certbot._internal.main:Picked account: <Account(RegistrationResource(body=Registration(key=None, contact=(), agreement=None, status=None, terms_of_service_agreed=None, only_return_existing=None, external_account_binding=None), uri='https://acme-v02.api.letsencrypt.org/acme/acct/815236957', new_authzr_uri=None, terms_of_service=None), 7a5e1d06c2f45e74dd65e6a8a7d04bb4, Meta(creation_dt=datetime.datetime(2022, 11, 8, 23, 41, 11, tzinfo=<UTC>), creation_host='connectn.dedicated.co.za', register_to_eff=None))>
2022-11-11 21:18:10,707:DEBUG:acme.client:Sending GET request to https://acme-v02.api.letsencrypt.org/directory.
2022-11-11 21:18:10,709:DEBUG:urllib3.connectionpool:Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org:443
2022-11-11 21:18:11,584:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "GET /directory HTTP/1.1" 200 659
2022-11-11 21:18:11,585:DEBUG:acme.client:Received response:
HTTP 200
Server: nginx
Date: Fri, 11 Nov 2022 19:18:11 GMT
Content-Type: application/json
Content-Length: 659
Connection: keep-alive
Cache-Control: public, max-age=0, no-cache
X-Frame-Options: DENY
Strict-Transport-Security: max-age=604800
{
"U1UHGcNhghg": "https://community.letsencrypt.org/t/adding-random-entries-to-the-directory/33417",
"keyChange": "https://acme-v02.api.letsencrypt.org/acme/key-change",
"meta": {
"caaIdentities": [
"letsencrypt.org"
],
"termsOfService": "https://letsencrypt.org/documents/LE-SA-v1.3-September-21-2022.pdf",
"website": "https://letsencrypt.org"
},
"newAccount": "https://acme-v02.api.letsencrypt.org/acme/new-acct",
"newNonce": "https://acme-v02.api.letsencrypt.org/acme/new-nonce",
"newOrder": "https://acme-v02.api.letsencrypt.org/acme/new-order",
"revokeCert": "https://acme-v02.api.letsencrypt.org/acme/revoke-cert"
}
2022-11-11 21:18:11,586:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
File "/snap/certbot/2511/bin/certbot", line 8, in <module>
sys.exit(main())
File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/main.py", line 19, in main
return internal_main.main(cli_args)
File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/main.py", line 1744, in main
return config.func(config, plugins)
File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/main.py", line 1436, in run
domains, certname = _find_domains_or_certname(config, installer)
File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/main.py", line 505, in _find_domains_or_certname
domains = display_ops.choose_names(installer, question)
File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/display/ops.py", line 131, in choose_names
return _choose_names_manually()
File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/display/ops.py", line 202, in _choose_names_manually
code, input_ = display_util.input_text(
File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/display/util.py", line 123, in input_text
return obj.get_display().input(message, default=default, cli_flag=cli_flag,
File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/display/obj.py", line 158, in input
ans = util.input_with_timeout(message)
File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/display/util.py", line 68, in input_with_timeout
raise EOFError
EOFError
2022-11-11 21:18:11,588:ERROR:certbot._internal.log:An unexpected error occurred:
2022-11-11 21:18:11,588:ERROR:certbot._internal.log:EOFError
My web server is (include version): Apache/2.4.52
The operating system my web server runs on is (include version): CentOS7
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): CWP
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): certbot 1.32.0