Elearning.vibecollege.com.au

Help
1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: elearning.vibecollege.com.au

I ran this command:

It produced this output:

My web server is (include version): Apache

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Microsoft Azure

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes, Azure portal

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

My problem is the certificate says expired and apparantly it was issued from let’s encrypt, and we want to renew the certificate. Would you please be able to help us renew the certificate?

Kind Regards,
Saroj poudel

2

Hi,

Do you know how did you get the original certificate?

Thank you

3

Hi @saroj

there is an expired Letsencrypt certificate and an active cPanel-certificate ( https://check-your-website.server-daten.de/?q=elearning.vibecollege.com.au ):

CRT-Id Issuer not before not after Domain names LE-Duplicate next LE
1193808289 CN="cPanel, Inc. Certification Authority", O="cPanel, Inc.", L=Houston, C=US, ST=TX 2019-02-10 23:00:00 2019-05-12 21:59:59 elearning.vibecollege.com.au, www.elearning.vibecollege.com.au
2 entries
1129068378 CN=Let's Encrypt Authority X3, O=Let's Encrypt, C=US 2019-01-20 21:46:40 2019-04-20 20:46:40 elearning.vibecollege.com.au, www.elearning.vibecollege.com.au
2 entries
980092600 CN="cPanel, Inc. Certification Authority", O="cPanel, Inc.", L=Houston, C=US, ST=TX 2018-11-26 23:00:00 2019-02-25 22:59:59 elearning.vibecollege.com.au, www.elearning.vibecollege.com.au
2 entries
739389543 CN="cPanel, Inc. Certification Authority", O="cPanel, Inc.", L=Houston, C=US, ST=TX 2018-09-11 22:00:00 2018-12-11 22:59:59 elearning.vibecollege.com.au, www.elearning.vibecollege.com.au
2 entries

If you have a cPanel, you should use the cPanel certificate.

Now you use the Letsencrypt certificate - but that is expired:

CN=elearning.vibecollege.com.au
	20.01.2019
	21.04.2019
2 days expired	
elearning.vibecollege.com.au, www.elearning.vibecollege.com.au - 2 entries
4

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