Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.rocavivaholding.com
I ran this command: create certificate
It produced this output:
Could not issue an SSL/TLS certificate for rocavivaholding.com
Details
Could not issue a Let's Encrypt SSL/TLS certificate for rocavivaholding.com . Authorization for the domain failed.
Details
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/7705666718.
Details:
Type: urn:ietf:params:acme:error:dns
Status: 400
Detail: DNS problem: SERVFAIL looking up A for rocavivaholding.com - the domain's nameservers may be malfunctioning
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: neruhost.com
I can login to a root shell on my machine (yes or no, or I don't know): no
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):