Could not issue an SSL/TLS certificate for ondernemerskompas.nl

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: ondernemerskompas.nl

I ran this command:

It produced this output: Could not obtain directory: cURL error 35: Encountered end of file (see libcurl - Error Codes) for https://acme-v02.api.letsencrypt.org/directory

My web server is (include version): Plesk

The operating system my web server runs on is (include version): Plesk

My hosting provider, if applicable, is: Cloud86

I can login to a root shell on my machine (yes or no, or I don't know): no

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): ?

I think this might be related to the current issue mentioned at Let's Encrypt Status.

Please follow that issue. If your problem persists even after the above issue has been resolved, please let us know.

That said, you already have two perfectly fine certificates covering this hostname from earlier this morning:

Is there a specific reason you're attempting to issue more certs?

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Thank you for your reply, it is true i have 2 perfect ones.. but i added two domain aliases and i need certificates for those two as well. I will check the status page.

Thank you

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We've had some reports of network trouble from some users reaching Let's Encrypt. We saw a small dip in traffic, but it has since recovered.

Can you let us know if you're still seeing this problem after about 14:20 UTC, about 1 hour ago?

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