Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
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My domain is: visyon-hub.com
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I ran this command: upgrade certificate (from plesk) selecting all checks:
Let’s Encrypt is a certificate authority (CA) that allows you to create a free SSL/TLS certificate for your domain. By proceeding you acknowledge that you have read and agree to the Let’s Encrypt Terms of Service. Note: The certificate will be automatically renewed 30 days in advance before its expiration.
Email address: sysadmin@visyon-hub.com
Make sure to use a valid email address to receive important notifications and warnings.
Secure the wildcard domain (including www and webmail)
*.visyon-hub.com
Include a “www” subdomain for the domain and each selected alias
Secure webmail on this domain
Assign the certificate to mail domain
IMAP, POP, SMTP on visyon-hub.com
Get it free
- It produced this output:
Could not issue an SSL/TLS certificate for visyon-hub.com Details Could not issue a Let’s Encrypt SSL/TLS certificate for visyon-hub.com. Authorization for the domain failed.
- My web server is (include version):
Plesk Obsidian Web Pro Edition
Version 18.0.29 Update #2
- The operating system my web server runs on is (include version):
CentOS Linux 7
- I can login to a root shell on my machine:
Yes
- I’m using a control panel to manage my site (no, or provide the name and version of the controlpanel):
Plesk
- The version of my client is (e.g. output of
certbot --versionorcertbot-auto --versionif you’re using Certbot):
Let’s Encrypt Version 2.11.1-640 plesk extension
- Extra: This file contains /usr/local/psa/var/modules/letsencrypt/orders/74a8c674d41b28f7d043f2d2f17b1cdb58e039cd.json
{“status”:“pending”,“location”:“https://acme-v02.api.letsencrypt.org/acme/order/94759992/4859289480",“subjects”:[" visyon-hub.com”,"*.visyon-hub.com"],“confirmationType”:“manual”,“challenges”:[{“location”:"
Date":“2020-08-25T16:36:35+00:00”}},{“location”:"https://acme-v02.api.letsencrypt.org/acme/chall-v3/6767979477/ponDlA",“isPerformed”:true,“isConfirmed”:false,“performedParams”:{“solver”:"PleskExt\Letsencr
ypt\ChallengeSolver\DomainLocalDnsSolver",“performedDate”:“2020-08-25T16:36:37+00:00”,“isSuccessfully”:true,“type”:“TXT”,“host”:"_acme-challenge",“value”:“wTOMS3ur2oaM0SEaXdsaPKDIKo7TJLnXFUWyB8i5heg”}}]}[root@