Could not create client, connection refused

Help
#1

My domain is: visiongrp.in

I ran this command: I have no direct access. Site is hosted on Shared hosting.

My web server is (include version): Apache

It has DirectAdmin control panel installed on it.
My hosting provider, if applicable, is: PhotonHosting

I can login to a root shell on my machine (yes or no, or I don't know): No

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): DirectAdmin

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): I don't know

I'm getting below error while generating autossl. Even trying after 8 days it throws same error.
2021/03/11 06:21:19 Could not create client: get directory at 'https://acme-v02.api.letsencrypt.org/directory': Get "https://acme-v02.api.letsencrypt.org/directory": dial tcp 172.65.32.248:443: connect: connection refused
Certificate generation failed.

Please help me.Thank You.

#2

Seemingly your hosting has trouble creating outbound connection. I recommend to contact your hosting provider: PhotonHosting with your problem.

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#3

Thank You sir,
I have contacted my hosting provider and it's working.

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#4

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