Configuration subdomain on another server

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My domain is:

I have a domain allocated on one server and subdomain running on another server, but I can not generate the certificate on the server where the subdomain is running. How can I solve? The error that is returning is this:

reating virtual environment…
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/”, line 2363, in
File “/usr/lib/python3/dist-packages/”, line 719, in main
File “/usr/lib/python3/dist-packages/”, line 988, in create_environment
File “/usr/lib/python3/dist-packages/”, line 918, in install_wheel
call_subprocess(cmd, show_stdout=False, extra_env=env, stdin=SCRIPT)
File “/usr/lib/python3/dist-packages/”, line 812, in call_subprocess
% (cmd_desc, proc.returncode))
OSError: Command /root/.local/share/letsencrypt/bin/python2.7 - setuptools pkg_resources pip wheel failed with error code 1

Bom dia @jonatangouveia,

Could you please tell us what command you ran? Some form of certbot-auto?

@bmw, would you be willing to look into another possible pip problem?

sudo -H ./letsencrypt-auto certonly --standalone -d

Do you have python 2 installed on that system? Currently, the *-auto script only supports Python 2.6 and 2.7.

If the script still doesn’t work after making sure Python 2 is installed, can you provide the full output of:

sudo -H ./letsencrypt-auto certonly --standalone -d --verbose

I checked the Python version;

root@ip-172-31-0-33:/home/ubuntu# python -V
Python 2.7.12

Great. What about the output of:

sudo -H ./letsencrypt-auto certonly --standalone -d --verbose

I generated the certificate on the server where the main domain is running, and I configured it later on the server where the subdomain is running. Thank you for your attention!

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