Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: mail.blgindia.in
I ran this command: sudo certbot -v renew
It produced this output:
"
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/mail.blgindia.in.conf
Certificate is due for renewal, auto-renewing...
Plugins selected: Authenticator webroot, Installer None
Renewing an existing certificate for mail.blgindia.in
Performing the following challenges:
http-01 challenge for mail.blgindia.in
Using the webroot path /var/www/html for all unmatched domains.
Waiting for verification...
Challenge failed for domain mail.blgindia.in
http-01 challenge for mail.blgindia.in
Certbot failed to authenticate some domains (authenticator: webroot). The Certificate Authority reported these problems:
Domain: mail.blgindia.in
Type: unauthorized
Detail: 65.20.79.94: Invalid response from https://mail.blgindia.in/.well-known/acme-challenge/ccSBRrq5C1nZMGi9han0P7H1L6TTHVYKJSjMXCtvT1U: 404
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
Cleaning up challenges
Failed to renew certificate mail.blgindia.in with error: Some challenges have failed.
All renewals failed. The following certificates could not be renewed:
/etc/letsencrypt/live/mail.blgindia.in/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
"
My web server is (include version): Nginx
The operating system my web server runs on is (include version): Ubuntu 22.04.3 LTS x86_64
My hosting provider, if applicable, is: Vultr
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): Certbot 1.21.0