CertSage Warning: mkdir(): Permission denied

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My domain is: u3a.org.za

I ran this command: http://u3a.org.za/certsage.php

It produced this output:
Warning : mkdir(): Permission denied certstage.php on line 33
Warning : file_put_contents(../CertSage/responses.txt): Failed to open stream: No such file or directory on line 54

Trouble...

could not write file: ../CertSage/responses.txt

My web server is (include version): some Windows webserver on a shared VM

The operating system my web server runs on is (include version): Windows

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): I login via Plesk, no root access

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): PLESK

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): nope

CLearly I have checked and changed and given full control permission to the .php file

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Welcome to the Let's Encrypt Community! :slightly_smiling_face:

I'm the author of CertSage.

It appears that CertSage was unable to create its CertSage data directory in the parent directory of where you put certsage.php. There is a $dataDirectory line near the top of certsage.php where you can change the path of the data directory from ../CertSage to another path where certsage.php has permission to create its data directory. As a probably simpler alternative, you could instead manually create the CertSage data directory (somewhere inaccessible from the internet) and set that directory's permissions such that CertSage can read and write in that directory.

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Many thanks for your response. If I create the directories manually, will that circumvent CertSage from trying to create them?

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Yes. If certsage.php determines that the CertSage data directory already exists, certsage.php will not attempt to create or modify the permissions of the CertSage data directory. CertSage will simply use the existing directory with its existing permissions to create/modify files in that directory.

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