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My domain is: https://www.zniber.ca/
I ran this command: Trying to Issue a new certificate with the Let’s Encrypt SSL cpanel plug-in
It produced this output:
There was a problem processing your request
Error issuing certificate
Failed to issue certificate
Unable to create file (/mnt/hdd/home/zniberca/public_html/.well-known/acme-challenge/rf_YWeLvd17gviZarKt6ZXqg4ZVlJWbMsV_jI-ze_yY) in your web directory: open /mnt/hdd/home/zniberca/public_html/.well-known/acme-challenge/rf_YWeLvd17gviZarKt6ZXqg4ZVlJWbMsV_jI-ze_yY: permission denied
My operating system is (include version):
Windows 8
My web server is (include version):
cPanel 62.0.20 not sure what is a web server
My hosting provider, if applicable, is:
Sky-Net Technologies
I can login to a root shell on my machine (yes or no, or I don’t know):
I don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
cPanel
here’s the image of the problem