Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: http://polaarenergy.com
I ran this command: trying to install certificate from Plesk.
It produced this output: Error: Could not issue a Let’s Encrypt SSL/TLS certificate for polaarenergy.com .
The authorization token is not available at http://polaarenergy.com/.well-known/acme-challenge/svC1HIVtS0I7FKmZiA72zGu5lGMobBV3v5xD_7-jWp0.
To resolve the issue, make sure that the token file can be downloaded via the above URL.
See the related Knowledge Base article for details.
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/sdh9iz89j2pAaKKUjC1GiPfExoic_s3f_hEq0m_SL3Q.
Detail: Invalid response from http://polaarenergy.com/.well-known/acme-challenge/svC1HIVtS0I7FKmZiA72zGu5lGMobBV3v5xD_7-jWp0 [220.127.116.11]: “\n\n404 Not Found\n\n
My web server is (include version): I don’t know.
The operating system my web server runs on is (include version): I don’t know.
My hosting provider, if applicable, is: I don’t know.
I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know.
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk Onyx 17.0.17
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): -