Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:techno-web.tech
I ran this command:
i installed the certificate successfully
on my laptop when I access the site I got no sign of not secure
It produced this output:
but one of my clients said that he got the not secure sign and McFee shows a sign of Slightly risky
My web server is (include version): Plesk Onyx 17.8.11
The operating system my web server runs on is (include version): windows 10
My hosting provider, if applicable, is: ovh
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): not secure sign
Grade B, so both versions (non-www and www) are secure. Both use the same certificate:
CN=techno-web.tech
10.12.2019
09.03.2020
expires in 69 days *.techno-web.tech, techno-web.tech - 2 entries
No chain error, no mixed content warning.
The user should share a screenshot. May be a problem: This user uses a "deep inspection" anti virus software or firewall, that breaks the connection -> only a problem of that user, not a general problem.
Your mail ports and your plesk port have a wrong certificate. But that's not a problem of your website.