Certificate installed but sometimes site is insecure

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My domain is:techno-web.tech

I ran this command:
i installed the certificate successfully
on my laptop when I access the site I got no sign of not secure
It produced this output:
but one of my clients said that he got the not secure sign and McFee shows a sign of Slightly risky
My web server is (include version): Plesk Onyx 17.8.11

The operating system my web server runs on is (include version): windows 10

My hosting provider, if applicable, is: ovh

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): not secure sign

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Hi @elaahidri1

checking your domain via https://check-your-website.server-daten.de/?q=techno-web.tech there is no problem visible.

Grade B, so both versions (non-www and www) are secure. Both use the same certificate:

CN=techno-web.tech
	10.12.2019
	09.03.2020
expires in 69 days	*.techno-web.tech, techno-web.tech - 2 entries

No chain error, no mixed content warning.

The user should share a screenshot. May be a problem: This user uses a “deep inspection” anti virus software or firewall, that breaks the connection -> only a problem of that user, not a general problem.

Your mail ports and your plesk port have a wrong certificate. But that’s not a problem of your website.

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thank you very much for your kind and fast reply but i have an other site that has the same problem https://web-sign.tech/ can you check it for me

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Read your output of the check you have created - https://check-your-website.server-daten.de/?q=web-sign.tech

Same - Grade B, both versions are secure, no chain problem, no mixed content.

Critical: Grade I, N and other (K, L, O …).

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Yes, Please SHOW the problem message.

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