Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: @shewalksinbeauty
I ran this command:
It produced this output:Error: Could not issue a Let’s Encrypt SSL/TLS certificate for shewalksinbeauty.com.au.
Could not access the following file or directory: ‘/var/www/vhosts/shewalksinbeauty.com.au/httpdocs/.well-known/acme-challenge’.
Please make sure that the domain’s system user has read and write access to this file or directory.
Cannot create directory: '/var/www/vhosts/shewalksinbeauty.com.au/httpdocs/.well-known/acme-challenge’
My web server is (include version):
The operating system my web server runs on is (include version): mac Os high sierra
My hosting provider, if applicable, is: plesk
I can login to a root shell on my machine (yes or no, or I don’t know): idk
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes plesk