Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
I ran WP Encrypt plugin on my wordpress site.
It produced this output:
Your current SSL certificate expires on: 05-03-2021
My web server is (include version):
I run on bravehost.net and don't know this detail
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): No.
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): WP Encrypt (via wordpress and the bravehost panel)
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): I have no idea. I have been trying to get this wordpress site working for https but I was informed today that Firefox throws an untrusted error as the issuer is unknown (which is Let's Encrypt, which is strange as they should be known). Please help. I'm a bit of a noob on this topic but am computer savvy.