Certificate expired .How do I get a new one?

My certificate expired, Cloudflare deployed a new universal certificate but my site ( which is free) is still showing as not secure. I am unable to access my site through Wordpress to update any pages. Can someone please help me to fix this. I have read all the tutorials and searched the community and nothing seems to work. I am not tech savvy and am learning as I go along. I did not create my site, someone did it for me and I can no longer communicate with this person. My ip points to oracle: 129.153.54.177 My site is jonathanpanetta.com](http://jonathanpanetta.com/). I have run several tests. It says my certificate was with let's encrypt. but I am not a programmer and have no clue how to fix my site. Any help would be greatly appreciated. I don;t know where to start.

My domain is: jonthanpanetta.com

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: cloudflare or oracle

I can login to a root shell on my machine (yes or no, or I don't know): i don't know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): i have no idea

The same advice that I have offered you twice in the Cloudflare Community still applies. Your best option is going to be to engage directly with a trusted technical advisor.

In the meantime, maybe another regular here can help point you in the right direction.

4 Likes

Oh, I was just about to post the below when I saw @linkp excellent comment. If you can't work through this DIY solution you may need to find another hosting site which offers more services.

=========================

Well, based on your cert history you were most recently proxying your domain name at Cloudflare. Cloudflare obtained many certs for your domain on your behalf while proxied.

But, right now the proxy setting is off

Your Let's Encrypt cert that expired 25 days ago was a wildcard which used a DNS Challenge. These are often hard to setup so you may not have the skills to continue that.

There are many ways to proceed but one of the easiest is using the Cloudflare Origin CA Cert on your origin server

You would re-enable the proxy setting and follow the steps below
Their forum is a great place if you run into problems with this

4 Likes

To an extent, but just like here, there is a requisite amount of technical capability required. Things such as remote shell access, secure file transfer, and filesystem and configuration file management are among the bare minimum abilities required.

The Cloudflare Community cannot teach those particulars.

4 Likes

Totally agree which is why my opening comment included ...

I think the Cloudflare docs I linked are clear enough for someone with the requisite skills to follow. I was just trying to politely say that this forum isn't the place for problems with configuring Cloudflare.

4 Likes

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.