Certificate expiration notice

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: beginneradultrider.com

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Cloudways

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

I keep getting the below email but this is what it says in my SSL management and auto renewal is enabled so I don't why I'm getting it:
**Thee installed Let's Encrypt SSL certificate will expire on 27th December, 2023.


Your certificate (or certificates) for the names listed below will expire in 7 days (on 2023-10-12). Please make sure to renew your certificate before then, or visitors to your web site will encounter errors.

We recommend renewing certificates automatically when they have a third of their total lifetime left. For Let's Encrypt's current 90-day certificates, that means renewing 30 days before expiration. See Integration Guide - Let's Encrypt for details.

For details about when we send these emails, please visit: Expiration Emails - Let's Encrypt In particular, note that this reminder email is still sent if you've obtained a slightly different certificate by adding or removing names. If you've replaced this certificate with a newer one that covers more or fewer names than the list above, you may be able to ignore this message.

For any questions or support, please visit: https://community.letsencrypt.org/ Unfortunately, we can't provide support by email.

To learn more about the latest technical and organizational updates from Let's Encrypt, sign up for our newsletter: Newsletter Signup - Let's Encrypt

If you are receiving this email in error, unsubscribe at:
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Please note that this would also unsubscribe you from other Let's Encrypt service notices, including expiration reminders for any other certificates.

The Let's Encrypt Team

This part of the message is particularly relevant to you. You have a certificate with only beginneradultrider.com which is expiring on Oct. 12, but the certificate with both beginneradultrider.com and www.beginneradultrider.com has been renewed and doesn't expire until Dec. 27.


As a visual aide:


Maybe we need to abbreviate the email and BOLD/CAPITALIZE the relevant items.


My apologies. I looked at samples of this topic and just did the same thing. I'm out of my wheelhouse here. :wink: Thanks for the help.


Okay, thank you for your help!


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