Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.hokyi.com
I ran this command: certbot renew
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/hokyi.com.conf
Cert is due for renewal, auto-renewingâŚ
Plugins selected: Authenticator webroot, Installer None
Running pre-hook command: service nginx stop
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for hokyi.com
http-01 challenge for www.hokyi.com
Waiting for verificationâŚ
Cleaning up challenges
Attempting to renew cert (hokyi.com) from /etc/letsencrypt/renewal/hokyi.com.conf produced an unexpected error: Failed authorization procedure. hokyi.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://hokyi.com/.well-known/acme-challenge/SesNzbgXopmtehsMx8pKQp9Oe1lvDWhvvys1A41Cc0A: Connection refused, www.hokyi.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://www.hokyi.com/.well-known/acme-challenge/06oPiJFwN5zEcsJgcETb-4Za4bFNKmBAS72OWUw5fJo: Connection refused. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/hokyi.com/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/hokyi.com/fullchain.pem (failure)
Running post-hook command: service nginx start
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: hokyi.com
Type: connection
Detail: Fetching
http://hokyi.com/.well-known/acme-challenge/SesNzbgXopmtehsMx8pKQp9Oe1lvDWhvvys1A41Cc0A:
Connection refusedDomain: www.hokyi.com
Type: connection
Detail: Fetching
http://www.hokyi.com/.well-known/acme-challenge/06oPiJFwN5zEcsJgcETb-4Za4bFNKmBAS72OWUw5fJo:
Connection refusedTo fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If youâre using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.
My web server is (include version):
nginx -v
nginx version: nginx/1.10.3 (Ubuntu)
The operating system my web server runs on is (include version):
lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.6 LTS
Release: 16.04
Codename: xenial
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I donât know): yes
Iâm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if youâre using Certbot): certbot 0.31.0
===
dry-run works fine:
certbot renew --dry-run
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/hokyi.com.conf
Cert is due for renewal, auto-renewingâŚ
Plugins selected: Authenticator webroot, Installer None
Running pre-hook command: service nginx stop
Renewing an existing certificate
new certificate deployed without reload, fullchain is
/etc/letsencrypt/live/hokyi.com/fullchain.pem
** DRY RUN: simulating âcertbot renewâ close to cert expiry
** (The test certificates below have not been saved.)
Congratulations, all renewals succeeded. The following certs have been renewed:
/etc/letsencrypt/live/hokyi.com/fullchain.pem (success)
** DRY RUN: simulating âcertbot renewâ close to cert expiry
** (The test certificates above have not been saved.)
===
A file placed in webroot (/var/www/html/ttt) can be retrieved:
https://hokyi.com/.well-known/acme-challenge/ttt