Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
certbot
It produced this output:
Segmentation fault (core dumped)
My web server is (include version):
Apache/2.4.18
The operating system my web server runs on is (include version):
Ubuntu 14.04.5 LTS
My hosting provider, if applicable, is:
Strato (root server)
I can login to a root shell on my machine (yes or no, or I don't know):
yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
certbot was running on this machine for about three years, now I started it again and it shows "Segmentation Fault". I removed it, installed it again via snap, again "Segmentation fault (core dumped)", for all commands:
root@localhost /usr/local/sbin # /snap/bin/certbot -V
Segmentation fault (core dumped)
What can I do?
Thanks!