Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: ctscourse.org
I ran this command: followed step by step instructions at https://certbot.eff.org/lets-encrypt/ubuntubionic-apache. No errors and clean install.
It produced this output:
My web server is (include version): Apache/2.4.29 (Ubuntu)
The operating system my web server runs on is (include version): ubuntu 18.04.1 LTS (Bionic)
My hosting provider, if applicable, is: AWS Lightsail
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): certbot 0.31.0
I followed the instructions for a certbot install of a certificate and all went well. I chose the option to get and install the certificate for auto configuration of Apache instead of manually configuring. I got to the last step of going to ssllabs.com to check the configuration and certificate and it passed fine. However, when I try http://ctscourse.org in Chrome or Safari, the site is not secure (http). I tried testing the certificate and config with another external site and it also recognized the certificate and said all was well.
I have port 443 (and others) open.
I need to get this resolved by tomorrow and was hoping for some tips on what to check next. I am not as experienced with webservers, having spent my career with databases for the most part. Any help would be most appreciated.